Membership Operations Specialist | MCI USA
Work each association's membership database and shared inbox — renewals, payments, member questions and reminders, 20–25 hrs/week, fully remote.
The day has a steady rhythm: renewals and payments in the morning, member questions through the middle, the approaching-renewals list in the afternoon. You will work in each association's membership database and a shared inbox, with a written playbook for every client.
Part-time and fully remote within the US, about 20–25 hours a week on hours you arrange around US business days. You will post renewals, dues payments and member changes to the right records; answer routine member questions by email the same business day; work the approaching-renewals list and send reminders on schedule; flag unusual cases to the association's staff with a clear note; and keep a short weekly summary for each client association.
We look for experience on a membership desk, in association management or with a nonprofit or CRM database, careful record-keeping, and clear, friendly written English.
Start date
Immediate start available
Type
Part-time · 20–25 hrs/week
Schedule
Hours you arrange around US business days
Pay
Paid twice a month
- Position: Membership Operations Specialist
- Type: Part-time Remote
- Location: United States
- Schedule: 20–25 hrs/week
- Salary: $25 – $30 / hour (Premium)
- Experience on a membership desk, in association management or with a nonprofit or CRM database
- Careful with records and comfortable working through a daily queue
- Clear, friendly written English for member emails
- Able to commit 20–25 hours a week during US business days
- $25–30 an hour, paid twice a month
- Fully remote within the United States
- Part-time, 20–25 hours a week
- A written playbook per client and a lead who reviews your first two weeks
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- Complete the short form and submit your application.